Privacy policy

Privacy Policy for AVW Online Store

This Privacy Policy describes how avw-online.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at avw.clothing@gmail.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify and DHL.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

WhatsApp Group Information

  • Purpose of collection: To send you exclusive updates, early access notifications, product launches, and special offers.
  • Source of collection: Collected from you when you voluntarily join our WhatsApp group.
  • Disclosure for a business purpose: Your information is not shared with third parties without your consent.
  • Personal Information collected: Phone number and any information you choose to share within the group.

Joining Our WhatsApp Group

By voluntarily joining our WhatsApp group, you consent to the collection and use of your phone number and any information you share within the group. Your participation is entirely optional, and you can leave the group at any time by selecting the "Exit Group" option on WhatsApp.

Data Usage

We use your phone number solely to send you exclusive updates, early access to new drops, product launches, special offers, and other relevant information about AVW Online Store. Your information will not be shared with third parties without your consent.

Opt-Out Option

You can leave the WhatsApp group at any time. Additionally, you can request to stop receiving messages by sending "STOP" as a reply to any of our messages. Once we receive your request, we will cease all communications.

Third-Party Privacy Policy

Please note that by joining our WhatsApp group, you also agree to WhatsApp's Privacy Policy, as they manage the platform and handle data according to their own terms. You can review WhatsApp's Privacy Policy here: WhatsApp Privacy Policy.

No Purchase Obligation

Joining our WhatsApp group does not obligate you to make any purchases. It is intended purely for keeping you informed about our latest news and offers.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Your Rights

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Cookies

We use cookies to improve your browsing experience and to collect information about your use of the Site. For more details, please refer to our Cookie Policy.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

REGISTERED OFFICE:

Nicolas von Wenczowski
Westend 13
86554 Pöttmes
Germany

OWNER:
Nicolas von Wenczowski

CONTACT:
Phone: +49 151 22092007
Email: avw.clothing@gmail.com

VAT IDENTIFICATION NUMBER:
VAT Identification Number according to §27a German VAT Act: DE353925039

Last updated: [09.03.2025]